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Complete ACT Online Prep –
Frequently Asked Questions
We’re so confident in our ACT program that we back it with a full money-back guarantee: if you complete the course and your official ACT score doesn’t improve by 4+ points, we’ll refund the cost of your Complete Online Prep program in full.
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Starting score: |
Final Score: |
|---|---|
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Under 31 on the ACT → |
A 4+ point increase on your official ACT |
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30 or higher on the ACT → |
An official ACT score of at least 34 |
To qualify, you’ll need to:
Complete every assigned skill lesson — either by achieving mastery or repeating it until it’s no longer assigned (up to 10 paused skills allowed)
Finish all assigned practice tests
Have an official ACT or PreACT score from the 4 years before creating your account
Take an official ACT within 60 days of finishing the course (or on the next available test date)
Submit your refund request within 360 days of purchase
A note on the ACT Science section: The ACT has introduced an updated format where Science is optional and reported separately from the composite score. To ensure a fair comparison, your Before-Score and After-Score will always be calculated using the same sections — so if you didn’t take the Science section after completing PrepScholar, we’ll compare only your English, Math, and Reading scores from both tests.
How to claim your refund: To protect the integrity of our guarantee, we require that your official score report be sent directly to us by ACT, Inc. — not submitted digitally. Please contact ACT, Inc. to have your complete score history sent to:
Allen Cheng, PrepScholar Inc., 625 Massachusetts Ave, Floor 2, Cambridge, MA 02139
Once we receive your scores, also email us your account address and payee information. Refunds are issued within 60 days of receiving your request.
Note: The guarantee applies to one refund per household. Additional terms and conditions apply — see our full Terms of Service for details.
Yes. PrepScholar’s Complete Online ACT Prep program has been fully updated to reflect the changes introduced by the Enhanced ACT. This included of updated skill lessons, 2,800+ brand-new practice questions, 4 new official practice tests, updated interface, and the ability to opt out of the Science section.
If you’re planning to take the “old” ACT at the in-school test date (as opposed to the Saturday national test dates), you can get access to our previous ACT prep program by emailing [email protected]
Every Complete Online Prep program comes with a 5-day, no-questions-asked, money-back guarantee — so you can try PrepScholar completely risk-free before fully committing.
How it works: Your 5-day trial window (120 hours) starts the moment you submit your diagnostic test. To make sure no one loses their trial time to a slow start, we set a maximum trial window of 10 days (240 hours) from the moment you submit your payment information, regardless of whether the diagnostic test has been submitted.
When you sign up, a pending charge will be placed on your card but won’t be collected unless you decide to continue past the trial period.
To cancel, simply: Email us at [email protected] with your account email address and we’ll void the charge immediately — no explanation needed.
Additional terms and conditions apply — see our full Terms of Service for details.
PrepScholar’s Complete Online ACT Prep program is a self-paced, adaptive online prep course designed to maximize your ACT score. It’s been fully updated for the Enhanced ACT and everything you need is built in:
Smart diagnostic test that places you in the right difficulty level across skills and builds a personalized weekly prep plan from day one
Skill lessons covering every English, Math, Reading, and (optional) Science topic on the ACT
2,800+ brand-new practice questions with thorough explanations and a Quiz Generator arena
4 official ACT practice tests with detailed score reports
60 hours of content (minimum 40 study hours recommended), available 24/7 for 1 year
Automated progress emails to keep students and parents in the loop
4+ point improvement guarantee — complete the course and don’t improve? We’ll refund you in full.
In brief, Complete Online Prep is an adaptive, self-paced online course you can complete independently. Instructor-Led Classes include 9 hours of small-group lessons (up to nine students) that follow a structured syllabus with a live online instructor. 1-on-1 Tutoring pairs you with a dedicated 99th-percentile tutor who builds a fully customized prep plan based on your goals and meets with you for 4 to 36 hours.
Important note: Both the Instructor-Led Classes and 1-on-1 Tutoring packages include access to the Complete Online Prep program, where you’ll complete your practice work between classes or tutoring sessions.
All of these packages are available for ACT Prep and SAT Prep.
Planning to take both? Make sure to save $200 by enrolling in our Dual SAT+ACT Complete Online Prep ($794 → $597)
PrepScholar’s program is 100% all online via our website. You do NOT need to download any software, drive anywhere, or meet in any prep centers. All you need for our program is an internet connection and a modern computer, tablet, or even a smartphone.
The Complete ACT Online Prep program has a baseline of about 40 total study hours, which is the minimum recommended to get the most from the course. For example, if you plan to take the ACT in two months (around eight weeks), we recommend studying about five hours per week.
However, every student learns at a different pace. Some skill lessons may take more than one attempt to master, which can extend the total study time beyond 40 hours. Beyond that, the program includes much more than 40 hours of available content—with thousands of practice questions and detailed lessons, you can spend hundreds of hours learning with PrepScholar.
Our program has supported students preparing intensively over just three weeks as well as those studying gradually for up to two years.
You can use our program just like you use the rest of the Internet: you do NOT need to schedule anything beforehand. Whether it’s 6AM, 4PM, or 11PM, PrepScholar’s program is accessible whenever you like, from anywhere in the world. Work as many hours per week as you’d like, or as few as you’d like. Pause the program whenever you’d like, even in the middle of a lesson or test.
You’ll have 12 months of access to the Complete ACT Online Prep program by default. We also offer a 2-year access option for $577 (regularly $794). This longer plan is ideal for students in grades 9 or 10 who prefer a slower study pace or plan to take the ACT multiple times.
PrepScholar’s program includes several tools to help students stay accountable and parents stay informed. The program tracks time studied, skill lessons completed, quiz grades, and practice tests taken. For each skill or lesson, you can see whether it was mastered, assigned for a retake, or downgraded—all available 24/7 from the Progress tab. In addition, automated weekly progress report emails are sent to both parents and students every Monday, summarizing progress from the previous week.
To help students plan ahead and stay consistent, the program also prompts them to create a weekly study schedule and sends reminder notifications to their phones when it’s time to study. Students can still access the program anytime—this is simply a tool to build consistent study habits.)
This happens less often than you might expect, as PrepScholar’s program provides detailed explanations for every practice question. Each explanation breaks down what the question is asking, the steps to reach the correct answer, and why the other choices are incorrect. We believe a question bank is only as good as its explanations.
The price included is all-inclusive. It includes all materials, fees, and applicable taxes. There are no hidden fees, mandatory surcharges, or other items that you need to purchase in addition to the base price you see when you sign up.
No. After 1 year (or 2 years if you’ve purchased the $577 package), your account simply expires. Your credit card or payment method will not be charged again unless you choose to re-enter your payment information when signing in to your expired account.
If you’d like to extend your access for a shorter period, you can email [email protected] for extension options. We offer 3-month ($75), 6-month ($150), and 9-month ($225) extensions.
When signing up, you’ll first choose a login name—this can be either the student’s or the parent’s email address. Next, create a password and enter your payment information; your card will not be charged during the free trial.
Once that’s complete, you’ll have immediate access to the program. You can start learning right away—there’s no manual onboarding or waiting period.
Your first steps after logging in are to fill out your student profile (takes under five minutes) and then complete the 60-question diagnostic test, which customizes your ACT Prep plan to your exact needs.
To start your 5-day risk-free trial, simply click here.
$397
Complete ACT Online Prep
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